THE HEARING SOLUTION REVIEWS
Went in to have my ears checked for tinnitus and Dr. Kirsten was very professional and nice, she answered all my questions, and I'm also getting my own personal ear plugs for noise reduction. The office is nice, clean and modern. Highly recommend this place . Will go back if I need to in the future.
I am thrilled with the service, responsiveness and assistance The Hearing Solution provides me. The service I received from my previous audiologist does not come close.
As a physician, I am very particular about precision, attitude and patient care. I have had hearing problems for a number of years but was unsatisfied with my experience at Costco and the Major HMO in the Sacramento area. My experience at The Hearing Solution was dramatically better. From diagnosis through explanation through the careful trial periods of different brands the excellence of service, attentiveness to care and flexibility of service was outstanding. There is absolutedly no comparison between the mass market approach and The Hearing Solution. I would not have believed that the process of finding the proper hearing aid for myself could be so radically better. The Hearing Solution gets my highest rating.
Provided a full and extensive hearing exam and matched a hearing aid that best met my needs. No high-pressure sales. Very friendly and professional. The hearing aids take a little to get used too but very happy. I Can hear out both ears for first time in five or six years.
Kirsten was very courteous, patient and answered all my questions and was very instructive in her presentation about the hearing aids. Kristen has an awesome personality for people skills. I look forward to seeing her at my next appointment!
Very good experience each time I have my hearing tested. Thanks so much. Explanations are always easy to understand.
Going in is a pleasure. Everyone is courteous and makes you feel welcome. Very knowledgeable, helpful and timely. What more could you ask for?
My experience with The Hearing Solution has been nothing but Excellence with added Professional Service. You are welcomed by a friendly smile from the staff and treated with respect. This is the best SOLUTION to any hearing issue you may have in the Sacramento area.
I have had excellent care, help & listening suggestions from Dr. Tanner. She really cares for her patients.
I left your office today without the opportunity to say thank you. I just wanted to write and tell you that my appointment today was by far the best experience I've had with any audiologist in my 20+ years of hearing loss. As I write this I am listening to Schubert songs and hearing them better than I have in years. No distortion! And German text fairly understandable, especially given my old, weathered, damaged ears. Thank you so much for your patience and your incredibly positive attitude throughout the process today. Looking forward to seeing you next week!
My first visit to The Hearing Solution...Kristen was my “guide." She is so personal, professional &. caring! I was most impressed and, I would definitely recommend The Hearing Solution to anyone who wants to witness the world much more clearly!
Excellent, knowledgeable, professional, lovely. What else is there to say.
Very friendly environment. Helpful and knowledgeable about hearing issues and resolution. I felt right at home here.
I just participated in my first lip reading class with you. Wow! I am so grateful for the quality job you do in teaching me over zoom, how to better focus, hold and remember information. As I grow older (everyday!) I find my attention, patience and recall not working as well as I am used to. Thank you for teaching me such valuable lessons. I look forward to continuing with you!
Dr. Kirsten McWilliams spent considerable time with me as my hearing had recently declined further into the severe and profound range due to otosclerosis. My hearing aids needed adjusting, and I had recently developed bothersome, unremitting tinnitus which made sleeping especially difficult. Dr. Kirsten, who was recommended by the American Tinnitus Association, helped me both materially and emotionally that day, and I am grateful. Not once in my 40 years of hearing interventions with various doctors, otolaryngologists, surgeons, or audiologists has anyone assessed, educated, adjusted, recommended, and referred as precisely and compassionately as she did....and all in a single visit! Rather than be told that I would just have to learn to live with the tinnitus, I was given information that will help me to learn to adjust to my new reality, and perhaps even to reduce it. I live two hours away and I will gladly make the drive for such excellent care.
I had an appointment with Kirsten and she was pretty awesome. I have Tennetis really bad, she gave me some great solutions on how to work with it to heal and make it better. She gave me 2 separate hearing tests to find out my hearing isnt so good. The place is awesome.
Very professional, thorough, patient, friendly, educational and beautiful office setting. No pressure to sell a product, take it at your own pace. Highly recommend Kirsten and staff.
Didn't believe my hearing was bad. Kristen is great. Explains everything as too what is wrong and solutions. Great place highly recommend.
As soon as I stepped in the door, there was a sense of tranquility. I knew I was in the right place. Dr. Kirsten McWilliams took the time to explain in detail matter the issue I was experiencing with my tinnitus. I would recommend The Hearing Solution to those of you that are having problems with your hearing.
Very professional and kind.
Friendly, professional, and honest. They hugely helped me navigate what steps to take to improve my misophonia (not tinnitus)
From my 1st appointment with Dr. McWilliams I knew I was in good hands. The level of care she provides is unmatched. My Urroz was also extremely helpful and knowledgeable.
I can not rave enough about the Hearing Solution in Sacramento. The staff is so friendly and efficient and you feel at home the minute you enter the office, The expertise of the audiologist and the technical assistants is superior. The “techies” are especially patient and are available to help you most any time. You will never leave there without your hearing needs being met.
Very well maintained setting with competent and professional staff. It was a pleasure to visit the Hearing Solution.
The staff was pleasant, friendly, professional and explained the whole process. I could not have expected better service.
Kirsten was wonderful to work with! Friendly, smiling, put me at ease.... I felt that she was totally focused on me and wanted the best possible outcome for me in dealing with my hearing difficulties. No pressure to buy the most expensive hearing aids, either, just good descriptions of each variety. She listened, she asked me questions, and I really enjoyed working with her. She did “in ear testing” and calibrating while I was wearing the hearing aids, which not every audiologist will take the time to do. It sounds like I’ll get thorough follow up after wearing them for a week or two also. I highly recommend The Hearing Solution.
Hearing evaluation and updates to existing aids. Fabulous results!
The office is very nice and you are greeted promptly by the receptionist. Everything is explained too you and you know you are getting the hearing aid you need. I am wearing a trial pair of hearing aid and I am completely satisfied with everything so far.
Very friendly staff and goes that extra mile to make sure you have what you need. Thank you so much.
One of the nicest professional places I have ever been. Very pleased and would recommend their services to anyone.
On time, patient and caring. Seems very knowledgeable.